Kindly answer the following questions listed below: After signing in to activate Office , did you see an error message? If yes, can you post back a screenshot? Please make sure that no personal information can be seen on the screenshot. Are we working on a business or a personal account? If Office was activated on a desktop computer, but not on your laptop, can you provide us the make and model of the laptop?
Your update is most important for us to ensure we assist you accordingly. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Rey Cam's post on August 8, John Appiah. I am unable to activate my office professional plus This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question 6. Report abuse. Details required :. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. If this screen appears, Office is installed as a Microsoft Family trial. You'll see this screen if you sign in to Office that was pre-installed on a new device but don't have an Office product associated with your account.
To use Office on your new device, you can activate Office as a 1-month trial of Microsoft Family. You can also buy Office, add Office to an existing Microsoft subscription, or enter a product key from a new product key card. If you have an older copy of Office, you can install that instead.
I thought this device included. If this screen appears, Office is installed as a one-year subscription or one-time purchase. A digital product key is transmitted to your PC, so you won't need or receive a printed product key. You activate Office by signing in with a Microsoftaccount. If we detect your Microsoft account, we'll show it on this screen. After you sign in, your product is added to your Microsoft account, so that you can reinstall it later, or manage your new subscription, without a product key.
If you bought Office Professional Plus, Visio Professional, or Project Professional through your employer's Microsoft HUP benefit, select I don't want to sign in or create an account at the bottom of the screen and enter your product key.
Get your HUP product key. If you bought a new Office product key card, or you received a product key when you bought Officethrough an online store, go to Office. This is a one-time process that adds your new product to your Microsoft account. After you redeem your key, you can install Office. Get help with Office.
If Office can't activate, it eventually becomes unlicensed and all editing features of Office are disabled.
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